Psst ... Listen in as Some Businesses Tune in to Social Media

Advisor

Psst ... Listen in as Some Businesses Tune in to Social Media

Posted October 5, 2010 | Technology | Leadership |

It's no secret that corporate use of social media as a valuable source for better understanding and engaging customers is still fairly limited at this time. Likewise, current usage of data acquired from social media sites to bolster corporate BI efforts is also quite limited.

About The Author

Curt Hall

Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More

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Psst ... Listen in as Some Businesses Tune in to Social Media

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