There is no doubt that business process management (BPM) has made a key contribution to improving performance of business processes via BPM projects, yet the "management" part of BPM has not lived up to its full potential.
Advisor
About The Author
Andrew Spanyi has managed or consulted on more than 125 major improvement projects, and his contribution to process management is recognized internationally. Mr. Spanyi focuses on helping leaders transform outdated, traditional mental models and behaviors to those based on enterprise business process principles. He has served clients in a broad range of industries, including aerospace, banking, government, insurance, petrochemical,… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.