This Executive Update is about implementing outsourcing. We will discuss the analysis of the situation we intend to outsource, the enforcement of service-level agreements (SLAs) and operation-level agreements (OLAs) between areas, the contractual aspects that shelter us, and the development of requests for information (RFIs) as well as the preparation of requests for proposal (RFPs). Finally, related to implementation is an element frequently forgotten: the possibility to reconsider the current internal organizational structure.
Executive Update
Redefining IT Management for Outsourcing: Implementation
Posted August 31, 2008 | Leadership |
About The Author
Alfredo Funes Cervantes
Alfredo Funes Cervantes is the former CIO of Grupo Modelo, a worldwide Mexican company most known for making Corona beer, where he held the position for more than 15 years. As CIO, he was responsible for the construction of transactional and strategic applications for the whole company, the ITC infrastructure needed to operate the more than 150 companies of the holding group -- across different industries, including beer… Read More
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