Renegotiation for Service Providers: Don't Let It Just Happen to You

Posted April 30, 2009 | Leadership | Leadership |

Renegotiation is a fact of life for most outsourcing arrangements. Business strategies change, leaders turn over, technology and delivery models shift -- all of these changes and many others require buyer and provider to take a fresh look at their arrangement and make appropriate adjustments (whether those are captured contractually, through operating procedures, or more informally).

About The Author

Sara Enlow

Sara Enlow is a Principal with Vantage Partners, LLC, where she is a member of the outsourcing practice. At Vantage, Ms. Enlow focuses on helping buyers and providers of ITO and BPO services better manage their relationships. Prior to joining Vantage, Ms. Enlow was a Consultant with Accenture. There, she helped her clients to prepare for major systems implementations by improving business processes, modifying organizational roles, and designing… Read More

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Renegotiation for Service Providers: Don't Let It Just Happen to You

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