The Balanced Approach

Philosophy

IT outsourcing continues to be a popular course of action for streamlining businesses. These arrangements always include measurements of performance and productivity improvement. The questions that we should be asking are:

• Why isn't it just as important to measure performance and productivity related to inhouse IT?
• Why don't we develop insourcing contracts as an alternative to outsourcing?

Whether IT is inhouse or outsourced, performance and productivity are important.