Return on investment (ROI) is a fundamental concept in finance that, until a few years, was all but alien to IT organizations. With the infusion of financial literacy into IT planning and decision making, a number of vendors emerged with ROI calculation software packages. As these programs have evolved, managers shopping for such a utility today must ask whether the software adequately speaks to the complexities of IT investment and the nuances of risk and other elements that can drastically affect investment outcomes?