Hospitals, government agencies, and other organizations are struggling with process management and information processing issues that have been compounded by the novel coronavirus pandemic. They are turning to RPA and AI-based solutions — including smartbots and intelligent virtual assistants — to attempt to mitigate such concerns. From a market perspective, industry providers are moving rapidly to meet their needs, including offering solutions that hospitals and other organizations responding to the contagion can license for free. This Advisor explores some of the trends we are seeing to address these concerns.
Advisor
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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