The success metrics for the knowledge economy are less about output and more about outcome and impact. To measure such intangible qualities and how they are produced requires distinguishing efficiency from effectiveness. A team’s climate reflects the organizational culture, and it is an indicator of that culture’s levels of efficiency and effectiveness. From an Agile perspective, the combination of efficiency and effectiveness speaks to a team’s confidence that it is free to experiment, take risks, and learn from failure. In this Advisor, we assert two fundamental value-creation metrics for Agile organizations.
Advisor
Setting the Framework for Innovation
Posted May 23, 2019 | Leadership |
About The Author
Michael Ackerbauer is an IBM Leadership and Innovation Consultant and ICAgile-certified coach and facilitator in Armonk, NY. He is also an Adjunct Professor of Information Systems at Marist College, where he focuses on strategy and policymaking, leadership, and creative problem solving. Dr. Ackerbauer earned a PhD in creative leadership for innovation and change. He can be reached at Michael.Ackerbauer@marist.edu or via Twitter @macker.
Matthew Ganis is an IBM Senior Technical Staff Member in Armonk, NY. He is also an Adjunct Professor of Information Technology and Astronomy at Pace University, where he focuses on the implementation of the Internet of Things. Dr. Ganis is the coauthor of Social Media Analytics: Techniques and Insights for Extracting Business Value Out of Social Media. He can be reached at mganis@pace.edu or via Twitter @mattganis.
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