SORs are the transactional, back-office systems that IT has been building for the last 40 years. They are the things that we typically call our "core" systems, including custom applications, ERP, and other COTS applications. In contrast to the core SORs are the SOEs: Web-based, user-friendly, social network consumer systems that focus on engaging with employees, partners, and customers and creating an environment of collaboration and community.
Executive Update
Systems of Engagement: Part II -- Enterprise Solution Architecture and Responsibilities
By Mike Rosen
Posted April 2, 2013 | Leadership |
![](/sites/default/files/styles/square_thumbnail_180x180_/public/architecture/fulltext/updates/2013/eau1307/eau1307fig01.gif?itok=i8_ucm5N)
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