This article is an edited excerpt from the author's book The Squandered Computer (New Canaan, CT: The Information Economics Press, 1997).
![](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/fulltext/1998/08/itj9808b/9808bfig01.gif?itok=ZO5ADT8v)
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.