My article on metrics and organizational learning in last month's ITMS described how excellent companies leverage ideas and collective thought processes to learn faster than their competitors and to compete more effectively. These sentiments have been promoted by John Chambers of Cisco, Alan Webber of Fast Company magazine, and John Perry Barlow (during a recent keynote address at the Pop!Tech 2000). I wrote about the following ideas:
Article
What Makes Your Organization Fast? Metrics and Organizational Learning -- Part II, People Issues
By Michael Mah
Posted February 1, 2001 | Leadership | Cutter Benchmark Review
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