The information-dominant financial services (FS) industry has witnessed fractional, fragmented, and transactional digitization compared to entertainment, transportation, travel, lodging, and retail. The FS industry is heavily regulated, consolidated, and has already-built digital capabilities; while the fintech pure plays have shown efficiency, many are built on the same business models as the traditional FS businesses. Thus, a genuinely disruptive model challenging the prominent incumbents of the FS industry has not yet emerged.
Advisor
What’s the Holdup? Digitization in the Financial Services Industry
Posted December 17, 2020 | Industry | Leadership |
About The Author
Bhavik K. Pathak is the Associate Dean of Graduate Programs and Accreditation and Associate Professor of Decision Sciences at the Judd Leighton School of Business and Economics at Indiana University South Bend. His primary research interest is on the impact of Internet technologies on business. Dr. Pathak has investigated how ICT-led technologies and business models, such as recommender systems, virtual communities, comparison shopping agents,… Read More
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