I've written multiple articles and given numerous presentations on the problems with establishing targets for your measures of improvement. It's worth reiterating what's wrong with them, though, because if you haven't tried using targets, chances are you will.
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About The Author
Martin Klubeck is a recognized leader in organizational development, where he focuses on metrics, vision setting, and professional development planning. He has helped organizations design, create, and use meaningful metrics programs for more than 20 years. Mr. Klubeck's ability to take the complex and simplify it has made him a highly sought-after teacher, speaker, and consultant. Along with several publications and presentations, he is the… Read More
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