Government agencies were investing in automation long before COVID-19. But as the pandemic has dragged on, they are increasingly turning to RPA and IPA platforms whose capabilities are bolstered by artificial intelligence technologies in order to better meet the expectations and demands placed on them by citizens. This Advisor identifies some of the more popular IPA applications in government.
Advisor
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.