Article

Where Are Your Gaps in Reverse Logistics Execution?

Posted November 30, 2009 | Leadership | Cutter Benchmark Review
About The Author
Kathryn Brohman
Kathryn Brohman is Assistant Professor at the Queen’s School of Business, Queen’s University (Canada). She completed her PhD at the University of Western Ontario and spent four years at the Terry College of Business, University of Georgia, before joining the faculty at Queen’s. Dr. Brohman focuses her research on customer service systems and IS development, specifically on the management of agile software development projects. Dr. Brohman has… Read More
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