Article

The Zero-Trauma Company

Posted October 2, 2003 | Leadership | Leadership |

"It is not necessary to change. Survival is not mandatory." This is one of my favorite quotes by W. Edwards Deming. It gets unswervingly to the point about the need for organizations to adapt to changing circumstances, and lays out the consequences if they don't.

About The Author
Robert Charette
Robert N. Charette is a Cutter Fellow and a member of Arthur D. Little’s AMP open consulting network. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With over 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing Editor to… Read More
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