Both business and IT executives have wondered about the "value of IT" ever since computers and IT utilization in business began. In fact, I can recall many poignant articles in the 1960s lamenting the level of expenditure and the dissatisfaction in achieving hoped-for benefits. This hasn't abated; for example, one can point to writers such as Nicholas Carr and his "IT Doesn't Matter" mantra just a few years ago. Today, CFOs continue to demand evidence of IT's value in spite of the complete dependence on IT in most businesses and industries.
Article
Strategic IT Planning Does Matter
By Bob Benson
Posted February 11, 2011 | Leadership | Cutter Benchmark Review
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