Bruce Taylor is the owner and principal of WorkingInUnison, an organizational development consulting firm located outside of Boston, Massachusetts, USA. Mr. Taylor helps software organizations of all sizes to create low-stress, supportive, adaptable working environments so that the engineers, leaders, and managers can work as effectively as possible. He provides executive coaching for senior managers who are creating superior organizations, management coaching for technical leaders who are adapting to new agile practices, and individual coaching for engineers who are upgrading their skills. Mr. Taylor has worked for more than 30 years as a software engineer and system architect and brings rich experience in software development processes that work in the real world. He has a master's degree in computer science from Duke University, a master's degree in community psychology, and a certificate in job stress and healthy workplace design, both from the University of Massachusetts. He can be reached at bruce_taylor at workinginunison.com or at www.workinginunison.com.