We are now a handful of years into the second major wave of Deming adoption. This time people are truly "getting it." We've learned much over the last 20 years from complementary disciplines like cognition, complexity theory, and systems thinking, and it has validated and helped us understand the insights of Lean pioneers like Deming, Shigeo Shingo, and Taiichi Ohno. Real-world evidence has shown us that Lean is broad and deep enough to improve our delivery of value across the whole lifecycle and in all domains -- including, and perhaps especially, IT.
Is Lean the Path to Releasing the Competitive Business Potential in Knowledge Work? -- Opening Statement
By James Sutton
Posted April 24, 2013 | |
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