2 | 2004
Vol. 17, No. 2, February 2004
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Usability = Methods You can't achieve usable software without good methods. User-centered methods include personas, model-driven prototyping, and usability testing.

Usability = People Methods are nothing without the right people to conduct them. The success of usability depends heavily on how your usability group is organized and staffed.

"Even the experts don't agree on methods, but we share the underlying vision of meeting users' needs and the company's business goals."
- Carolyn Snyder, Guest Editor

In the face of tight development budgets, making usable software the first time out is a subject that really struck a nerve with the CITJ audience. So guest editor Carolyn Snyder is back with even more expert advice and insight into how IT organizations can create software that users will not only tolerate, but love. Our authors tell you what to look for in a usability expert, which methods can actually deliver usable software (and which methods think they can -- but don't), and how organizations can work usability methods into the software development process. Don't miss this great issue!