Business performance management has generated considerable interest among organizations worldwide. Is it just the latest IT buzzword destined to die out in a few months, or is it here to stay? In this issue of Cutter Benchmark Review, Cutter Consortium Senior Consultant Curt Hall presents the results of a recent study on the acceptance and benefits of BPM, predicting that the adoption of BPM practices will enjoy steady but moderate growth through the end of this year. Discover the benefits organizations are experiencing from BPM, and learn of their expectations from this promising practice. But don't dive into BPM unaware of the hidden costs. In their article "The Hidden Costs of BPM Projects," Greg Mancuso and Al Moreno warn that many of hidden costs are a direct result of (1) shortsighted planning; (2) a shortcutting of the requirements-gathering process; (3) a failure to gather proper management intelligence; and (4) improper understanding of the interactions of the required toolsets and the enterprise infrastructure, and they offer insight into how to mitigate and deal with the problems that lead to these hidden, and often most expensive, costs.