Business Transformation Requires Transformational Leaders

Simon Schillebeeckx proposes a focus on regeneration as a way for small carbon footprint firms (e.g., consulting, financial services firms) to make a positive sustainability impact. He highlights that service industry firms can proactively contribute to the regeneration of common pool resources, such as forests and lakes, which often become neglected or overused. What makes regeneration different compared to more traditional donations to a conservation nonprofit is the use of digital technology that enables an organization to lay claim to the eco­system benefits it generates through its support. The digitization of benefits claims provides a transparent accounting system for environmental benefits. Schillebeeckx explains how transparency and accountability can lay the foundation for firms to work together to preserve and restore common pool resources.

Rohit Nishant and Thompson S.H. Teo explore the environmental impact of AI and ML. Specifically, the applications where these technologies add the most value are those that require heterogenous data in complex settings (e.g., optimizing smart cities, modeling climate change). In the process of creating value, these large AI and ML models require energy-intensive computing, leaving a huge carbon foot­print. To counteract these concerns, Nishant and Teo offer the “Align, Reduce, Measure” (ARM) framework for mitigating the environmental impact of AI and ML algorithms. The framework encompasses the organiz­ational structure, addresses data heterogeneity, and measures results to create accountability.

Jacek Chmiel draws attention to the increasing energy consumption by the electronic devices integrated into our daily lives. In addition to the ubiquitous mobile devices we all carry around, there are billions of devices, not to mention back-end servers, all of which consume energy. Exacerbating this problem are ML and distributed ledger technol­ogies, such as blockchain, that require intensive computing cycles, and use even more energy. The good news is that a greener software development strategy can have significant impact on energy usage of electronic devices. Chmiel explains the challenges to implementing this strategy and how organizations can overcome them.

Cutter Consortium Senior Consultant Curt Hall presents intriguing examples of how corporations and governments use AI and compatible technologies to move us toward a more sustainable world. He explains how many companies are using AI to reduce the energy consumption of … AI(!) and other digital technologies. He illustrates innovative technology-based solutions being developed for tracking carbon emissions and presents a selection of companies targeting key infra­structure areas for carbon reduction initiatives (e.g., data centers, transportation, waste management).

A challenge we face today is how to leverage technology to move us toward a more sustainable future, while mitigating its own impact. This issue of Cutter Business Technology Journal explores the dual sides of the technology sword — the potential for environmental benefit and harm — and, in true karmic spirit, how technology can help itself be more sustainable.

Cutter Consortium conducted an interview with Dejan Jakovljevic, CIO and Director of the United Nations (UN) Food and Agriculture Organization (FAO), on how FAO uses technology to reduce world hunger. Jakovljevic tells us how FAO has embraced digital technologies to not only improve its own internal processes but also to develop tools for its members. He explains how FAO transformed from a traditional sequential project management process to a nimble, risk-taking process better suited to addressing the needs of our rapidly changing world.

In this Executive Update, we explore how communications-platform-as-a-service (CPaaS) allows businesses to develop and manage communications features without needing to develop and maintain the infrastructure on the back end of the service. CPaaS makes it easier than ever for companies to create differentiating customer communications experiences while promising to reduce costs and speed up innovation.

The Technology in Business Schools Roundtable (TBSr) is a global organization composed of technology leaders who are responsible for managing IT in business schools across the US and Canada. This Advisor outlines several clear examples of how the TBSr board of directors effectively applied four DEI leadership actions to initiate their own journey.