Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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Insight

In this article, we analyze the skills needed for the development and use of enterprise architecture. We argue that these skills are vital to the success of organization-wide digital shifts.

In this Advisor, we examine autonomous systems. These systems are on track to find widespread adoption. They will be a game changer and will propel new research, development, and business opportunities. It’s no wonder they are attracting the interest of researchers, manufacturers, and users alike.

This article focuses on the challenge of over­coming resistance to change during the digital shift process and advocates for organizations to build a culture of continuous learning and education into its strategy of innovation and performance development.

As we explore the idea of “making a digital shift,” we must focus primarily on the front end of the process: the hard thinking required at the C-level. We also need to tackle the reasons it must be at that level. Next, it’s important to examine the ways to keep up the momentum and stay on track in managerial, not technical, terms.

We feature five articles in this CBTJ, covering a wide range of issues relating to the digital shift — from securing executive-level buy-in during the transition and overcoming organizational/cultural inertia to creating a holistic overview of the enterprise and mapping the digital value-creation process.

Recent research by Cutter Consortium shows that organizations view CX as appropriate for a number of use cases and domains. In this Advisor, we look at three of those areas: customer engagement, customer relationship management, and customer self-service and advisory systems.

According to Cutter Consortium Senior Consultant Mike Rosen, there are three main roadblocks to digital business: 1) Lack of an agile architectural approach; 2) Limited data accessibility, integration, and quality; and 3) Inability to accommodate new requirements for speed, scope, and scale. Discover practical strategies for approaching and tackling these roadblocks in this short, on-demand session.

In this Executive Update, we assess how a gradual transformation from traditional IT/network units to a more functional organization, using the example of telecom operators, will address several legacy constraints in adopting new technologies. Effective implementation of such a project reduces costs and organizational redundancies and provides the further push to digitalization.