Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.

Establishing a Reserve Data Center

Eugene Gerden

At present, establishing reserve data centers could be recommended to almost any organization and company that hopes to ensure business continuity and avoid possible financial losses associated with the failure of the main databases.


Interest High, But Hadoop Still Has a Ways to Go

Curt Hall

There has been a lot of talk lately about Hadoop and MapReduce in the role of analyzing "big data."1 Our research shows, however, that use of Hadoop and MapReduce in traditional enterprises (i.e., non-Internet-based companies) remains quite limited compared to


"Selling" Agile

Israel Gat

A friend of mine was recently asked by his new CEO to provide a roadmap for the coming two years.


Radioactive Walrus Redux

Robert Charette

It is depressing to see that the "Jumping the Radioactive Walrus" syndrome is alive and well in the US as well as in Japan. According to a recent report by the US Defense Nuclear Facilities Safety Board, the safety culture at the Hanford nuclear waste treatment and immobilization plant in Washington State is "flawed and effectively defeats" the 20-year Department of Energy (DOE) requirement that there be "a culture that encourages setting and maintaining high standards.


Risk Allusions and Illusions

Robert Charette

Although the etymology is probably forever lost in history, some trace the origins of the term “risk” back to the Greek poet Homer and his descriptions of Odysseus’s encounter at sea with the twin threats of the whirlpool Cha


Product Not Process

Ken Orr

Recently, my old friend and colleague Conrad Weisert sent me an enormously important new manifesto, entitled "Programming Standards & Methodology Manifesto,"1 which argues that software engineering should focus on the product rather than the process. And he does this in little over a page of clearly articulated prose.


The Public Clouds Are Coming Faster

Vince Kellen

Regardless of what you think about cloud computing, one thing seems certain: while adoption is still very early, cloud computing is growing very fast. Before we begin to discuss this, let’s quickly define some terms.


Define Roles and Responsibilities to Avoid Conflict

Mike Rosen

Recently I was helping a client develop some processes for their EA program. Like many EA programs, the role of the architect there is somewhat undefined.


IT + Crowds: Wisdom or Madness?

Joseph Feller

For several years now, I've been writing articles and reports for the Cutter Consortium about crowdsourcing in general, about the emergence of innovation intermediaries to support crowdsourcing, and about the various phenomena that demonstrate the power of crowds, such as open source software and user-generated content.


Seven Insider Guidelines for Outsourcing Agreements

Leslie Willcocks, Catherine Griffiths, Mike Griffiths

Outsourcing suppliers, not surprisingly -- given their close-up view and their numerous bidding and contract experiences -- can be very insightful about clients. What they would tell clients if they could is a mix of observation and frequently helpful advice that ranges from the objective to the self-interested.


Social Media Monitoring Industry Trends: Integration with General CRM Platforms

Curt Hall

Back in May, I discussed the development of industry-specific social media monitoring and analysis solutions, basically saying that such focused applications will make it easier and more p


Mysterious Appeal

Lee Devin

Cutter Fellow Rob Austin and I are completing a book on innovation, The Soul of Design: The Surprising Power of Plot to Enhance Product and Service Experiences (forthcoming from Stanford University Press, 2012).


Servicing Technical Debt

Stephen Chin, Erik Huddleston, Walter Bodwell, Israel Gat

Just as giving a teenager a credit card without a limit is a guaranteed disaster, letting an organization rack up technical debt without restriction will inevitably lead to an unmaintainable state. The simple reason for this is that without clear cost tradeoffs, the business cannot make the hard decision to give up value today for increased agility tomorrow.


The Coming Tsunami: In-Memory Databases, Part II

Vince Kellen

In last week's Advisor, I began a discussion of SAP's new HANA architecture (see "The Coming Tsunami: In-Memory Databases, Part I," 16 June 2011).


The Benefits of Business Architecture

William Ulrich

Business architecture is gaining recognition as a game-changing discipline that enables businesses to address major challenges in new and unique ways. Simply put, business architecture allows a business to establish a common vocabulary, shared vision, and a degree of transparency that facilitates initiatives ranging from M&As to the reversal of customer attrition.


What Is "Big Data"?

April Reeve

Technology around Big Data management has become of interest to most organizations due to the huge leap in the volume of data currently available and the expected geometric growth in volumes in the near future. One reason for the massive growth in data volumes comes from the reduction in size and cost of monitoring equipment, such as location monitoring of cell phones and RFID tag technology. People and things are constantly giving out information about their location and status.


Cloud-Based/SaaS Predictive Analytics: What's the Outlook?

Curt Hall

I've been saying for some time now that the advent of cloud-based predictive analytics offerings -- such as those from in2Clouds, Predixion Software, and Quiterian -- is an important development due to its potential to stir up the market for data mining and predictive analytics. A Cutter Consortium survey1 in February/March 2011 sheds some light on the use of these products.


Pitfalls of Agile XIV: KanBut

Jens Coldewey

It looks so easy: instead of going through all the pain of a Scrum adoption, you just take your current process, put it as columns on the wall, call it Kanban, and you’re agile!


Secrets and Cyber Security

Robert Charette

"You can't manage a secret."


The Coming Tsunami: In-Memory Databases, Part I

Vince Kellen

SAP may have dished up a fastball high and inside, just under the chin. The target: its database competitors.

After spending time looking at the architecture for HANA, the new Intel-based BI appliance SAP has been working on, it is clear to me that this technology just might be very, very disruptive.


Computers Don't Know All the Answers

Carl Pritchard

From the simplest to the most complex decisions, we like to believe that we are making them with an objective perspective and a willingness to take all the parameters and factors into account. The tragedy, however, is that we often don’t give enough credit to our wealth of information in making those decisions.


How Can the CIO Lose by Implementing IT Governance?

Rachel Mendelovich

Actually, the real question is "How can the CIO not lose?" To better understand the recoiling from adopting IT governance, let's try to portray two -- and for the benefit of our little exercise -- radical images of the CIO and why IT governance is as alien a concept as Star Trek to both types.


Classification, Understanding, and Frameworks

Mike Rosen

In other words, data is a collection of unorganized/uninterrupted facts. When we put those facts in the context of a schema or classification, then we have useful information. When we put that information into the context of experience, then we have knowledge. When we apply that knowledge to add value, then we have wisdom.


Preventing Confidential Data Leaks

Eugene Gerden

The requirements from business for protecting confidential information are constantly growing because the damage from disclosing such information may result in a loss of a company's competitive advantage and profits, sanctions by regulatory authorities, and even administrative and criminal liability. It is no secret that successful business performance depends on the confidentiality, integrity, and availability of corporate information.


Paying the Price: When Is Low Too Low?

Jim Love, John Berry, Kevin Berry, Craig Berry

Your mom said it best. If it sounds too good to be true, it probably is. When price gets confused with total cost, it's possible to pay more overall while still buying a lower-priced commodity. An industry insider we spoke with put it succinctly:

A lot of clients say they want savings, but they don't. They want low rates, to push the risk to someone else -- and they want to make sure that you (the outsourcer) don't make money.