Advisors provide a continuous flow of information on the topics covered by each practice, including consultant insights and reports from the front lines, analyses of trends, and breaking new ideas. Advisors are delivered directly to your email inbox, and are also available in the resource library.
Seeing Solutions: AI, Computer Vision, and Imaging
Core computer vision and imaging technologies include facial recognition, image recognition, character recognition, medical image recognition, video analysis, and autonomous driving visioning systems. Organizations are now applying such core vision and image recognition technologies to enhance a myriad of applications across many industries.
Blockchain Technology and Privacy
Understanding certain perspectives of privacy allows us to detail why it is important in the context of blockchain, distributed ledger, and smart contract technology. Thus, questioning the importance of privacy to anyone deploying the technology, using the technology, or regulating the technology, is important. How is a blockchain different than any database? How is it used differently than normal databases? What are the implications of deploying an immutable record of information in a distributed consensus network? How is the technology used in blockchains different from any other information or data storage technology? These are the questions firms should be asking as they attempt to understand the concept and its implications on an active, and evolving, basis.
The Merchant Digital Ecosystem: Toward a Frictionless Commerce Environment
While cash still has its place in society, we cannot ignore the growing digitization of money. If digital forms of commerce simplify users’ lives and make it easier for customers to get what they want, when they want it, we can expect to see a much more rapid migration toward merchant mobile applications.
Time Is of the Essence in Data Architecture
This Advisor offers a model that identifies the big data capabilities needed to connect data analysis with a specific business context and to do it quickly.
Fog/Edge Computing: Opportunities, Case Studies, Challenges — An Introduction
The June issue of Cutter Business Technology Journal offers perspectives from seven authors on fog/edge computing to bring some sunlight to the challenges, benefits, and possible uses of these emerging technologies.
Just in Case: A Database Perspective on Business Continuity
In this Advisor, we provide a database perspective on business continuity. Starting from a contingency plan, we elaborate on various single points of failure: availability and accessibility of storage devices, availability of database functionality, and availability of the data itself.
Protecting Tomorrow's Critical Infrastructure
In a world where cyber threats are becoming ubiquitous, being able to apply a specific set of international standards combined with a dedicated and worldwide certification program, is one of the best ways of ensuring long-term cyber protection of critical infrastructure.
Looking at Cloud Characteristics in the Context of Big Data
In the context of cloud computing, big data analytics requires careful consideration of storage, integration, security, and pricing.
Architecture: Pilot or Autopilot?
Systems that simplify and enable an autopilot mode can help in dealing with complex real-world situations, unless they lead to implicit and unquestioning trust that ends up taking relevant human intelligence out of the loop.
Adopting Evidence-Based Decision-Making Cultures
Before implementing analytical model factories or advanced AI solutions, your line managers must be convinced that they want to adopt evidence-based decision making. Whether in marketing campaign targeting, investment management, customer claim evaluation, or product pricing, decisions can be based either on a “gut feeling,” anecdotal evidence, stiff rules, or fact-based insights.
Speaking Out: Rising Interest in Natural Language Processing
Almost 50% of survey respondents indicated that their organizations are interested in adopting NLP, making it third among all AI technologies organizations say they are most interested in adopting.
Agile Leadership in Scrum
In this Advisor, we align the Agile leadership framework to the key players in the Scrum process.
Measuring DevOps for Execs
While the name DevOps points toward a merger of the role of the developer (creating software) and operations (making software run), this is not really the case. What DevOps does is automate as much as possible the work of operation, and in a way that is comfortable and usable by developers.
Positioning Analytics with Big Data
Analytics can be performed at various points in the deployment of a solution. Certainly, there are situations where “localized” analytics may be more appropriate than analytics performed in the cloud, and still others where analytics on the organization’s network might be more appropriate. The location of analytics can also determine where and when to integrate data into the analytical solution.
The First Step: Scoping the Digital Backbone
This Advisor describes the first step in implementing a digital backbone: scoping. It draws on the lessons the author has learned in his work with transformational change in technology organizations.
Blockchain Ecosystems in the Financial Sector
Blockchain’s cryptographic capabilities can be applied directly to the business process, via the distributed ledger and data flow, obviating the need for third parties and ensuring privacy and confidentiality. In this Advisor, we present an example of blockchain’s use in the financial industry.
Share of Wallet: A Go-To Financial Metric for CX
Among all metrics, share of wallet has evolved into the go-to financial metric for customer experience because it is a true measure — relative to alternatives — of how customers spend their money at the point of sale.
Toward the Whole: How to Design Your Lean/Agile Organization
To develop an exponentially growing Lean/Agile organization that will have the capabilities to meet uncertainty/unpredictability and adaptability/maneuverability on demand, we must develop the potential of its people with a primary emphasis on designing and developing the whole organizational system(s).
Life After Business Architecture
This Advisor lists some career options for business architects who have successfully mastered the role and want to advance further.
The Importance of “Development” in Software Development
In this Advisor, we focus on F.A. Hayak’s essay “Competition as a Discovery Procedure” from New Studies in Philosophy, Politics, Economics and the History of Ideas and note how similar Hayek’s vision for the role of competition in the market is to the Agile understanding of the importance of the “development” part of the phrase “software development.”
Predictive Analytics: A Hot Topic in Corporate AI Adoption
The artificial intelligence (AI) technology organizations are most interested in adopting is predictive analytics, according to nearly 80% of the respondents in our ongoing survey examining the adoption and application of AI technology in the enterprise.
Using 5 Levels of CX to Transform the Enterprise
It is crucial that good customer experience (CX) embraces change since it is a given that customers will change as they learn more and continue to engage. This implies the need for a continuous conversation with customers that is more of a continual interaction rather than a face-to-face conversation. It is a way of doing things rather than a thing itself.
Making Good Points: IBM’s Project Debater Is Tested
A recent debate between two human debaters and IBM’s Project Debater effectively showed that Project Debater could interact in a human debate scenario. This Advisor examines Project Debater’s functionality.
The Need for a Service Mindset
To cope with the disruption of digital transformation, an incumbent should combine its advantages with those of insurtechs, including a service mindset.
The "SMAC" Stack and the Cloud
Big data analytics is becoming more effective with cloud computing. The cloud shifts the analytical computing activities to a centralized, shared server. Thus, the data and its processing are housed away from the devices used to access the data and display (visualize) the results.