Raf Postepski is a manager at Arthur D. Little (ADL), London; and a member of ADL’s Digital Problem Solving practice. He has experience in managing complex programs across all stakeholder levels within various industries, including entertainment, e-commerce, technology, pharmaceuticals, and manufacturing. Mr. Postepski focuses on digital strategy and transformation, behavioral change, agility, and target operating model design. He has a particular interest in adoption engineering techniques in enabling digital transformation to help organizations address mindset and people alongside technology and ways of working. Mr. Postepski is a certified Prosci Change Management Practitioner. He holds a bachelor of arts degree in political science from Western University, Ontario, and a master of arts degree in marketing and strategy from Ryerson University, Ontario. He can be reached at experts@cutter.com.