In November 2004, Cutter Consortium conducted a survey that asked 110 end-user organizations about their adoption and use of business performance management (BPM) practices. The goal was to determine the degree to which companies are implementing BPM techniques and technologies. In particular, the survey was designed to identify BPM development issues and trends, discern how companies are progressing with BPM initiatives, and provide statistics useful for benchmarking and measuring your organization's BPM efforts.
Article
Business Performance Management: Key Performance Indicators
By Curt Hall
Posted August 1, 2005 | Technology | Cutter Benchmark Review
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.