Emir Ugljanin is a PhD student at the University of Nis and a teaching assistant at the State University of Novi Pazar, both in Serbia. His current research interests are business process management, the Internet of Things, and the social Web. He can be reached at emirugljanin@gmail.com.

Zakaria Maamar is Professor in the College of Technological Innovation at Zayed University, Dubai, UAE. His research interests include business processes, the Internet of Things, and Web 2.0. Dr. Maamar has a PhD in computer science from Laval University, Quebec City, Canada. He can be reached at zakaria.maamar@zu.ac.ae.

Mohamed Sellami is Associate Professor at ISEP (Institut Supérieur d’Electronique de Paris) and a member of the LISITE Laboratory, Paris, France. His current research interests revolve around service computing, cloud computing, and social computing. Dr. Sellami obtained his PhD from Telecom SudParis, Paris, France. He can be reached at mohamed.sellami@isep.fr.

Noura Faci is Associate Professor in the Department of Computer Science of Claude Bernard Lyon 1 University, Lyon, France. Her research interests include service computing, social computing, and business process management. Dr. Faci has a PhD in computer science from URCA University, Reims, France. She can be reached at noura.faci@univ-lyon1.fr.