Eradicating human interference from our enterprise processes gives us the opportunity to present streamlined digital processes that expedite valuable customer activities related to our business that ultimately delight customers. That’s the goal of the digital enterprise.
Article
The Digital Enterprise: Business Ecosystems for Great CX
By Jaco Viljoen
Posted June 18, 2018 | Leadership | Amplify
About The Author
Jaco Viljoen is a Principal Consultant at IndigoCube, South Africa, and is passionate about helping others do software development better, be it through successful digital enterprise transformations (Lean/Agile/DevOps), training/coaching, or achieving optimal business agility. He can be reached at jaco at indigocube.co.za.
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