Digital solutions are intelligently and seamlessly wrapping themselves around the complex lives of consumers in a bid to deliver deeply personalized services as and when required. Consumer expectations of the digital world are heightened by the resulting experiences, which ultimately creates further demands on organizations. If we wish to take advantage of this virtuous cycle, we must gaze into the future and consider the complex systems of interactions that will emerge between more demanding humans and smarter technologies.
Executive Update
Fictional Prototyping for Digital Transformation
Posted June 1, 2016 | Leadership | Technology |
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