Advisor

Governance Is the Key to Innovation in Outsourcing

Posted September 21, 2010 | Leadership | Leadership |

There are numerous reasons why outsourcing could be detrimental to innovation. Perhaps one of the most self-evident is that outsourcing firms are unlikely to innovate, as their work is confined by stringent, unbending contracts. Suppliers find it difficult to justify innovation unless it directly helps their ability to meet their contractual obligations and internal revenue/profitability targets. Clients commonly assume that innovation during an outsourcing engagement will naturally come about.

About The Author
Christian Wittenberg
Sara Cullen
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing. Dr. Cullen specializes in the… Read More
Sara Cullen
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing. Dr. Cullen specializes in the… Read More
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