The relationship between some IT departments and their business colleagues is adversarial rather than collaborative, resulting in mistrust and conflict instead of respect and cooperation. ¹ One of the causes is the inability to agree on investment and project priorities, which leads to contentious or misunderstood decisions on schedules and resource allocation and almost inevitably to wasting funds on too many failed projects -- up to 70%, if surveys are to be believed. ² Business colleagues believe their IT counterparts favor projects they want to do rather than those that are most important to the business, whilst IT people believe business "priorities" are not always based on sound justifications and change too frequently.