According to a research study by KM expert Frances Horibe, nearly two-thirds of the world's workforce can now be classified as "knowledge workers," meaning that they produce more value with their heads than their hands [1]. For the last decade, management consultants and change agents alike have been advocating knowledge management, some with more success than others.
Article
Knowledge Management: People, Process, Technology
Posted November 30, 2004 | Leadership | Leadership |
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