The Long Tail: The Changing Role of Strategy, Systems, and Operations in the Era of the Informed Customer
By Eric Clemons
Posted March 31, 2007 | Leadership | Leadership | Leadership |
![](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/fulltext/2007/04/index/clemonse.jpg?itok=vussly4Q)
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