Your mom said it best. If it sounds too good to be true, it probably is. When price gets confused with total cost, it's possible to pay more overall while still buying a lower-priced commodity. An industry insider we spoke with put it succinctly:
A lot of clients say they want savings, but they don't. They want low rates, to push the risk to someone else -- and they want to make sure that you (the outsourcer) don't make money.
