In this Executive Update, the last in a series of three about outsourcing, I lay out the steps to follow to reshape IT management in an outsourcing operation: assess current conditions, determine the level of satisfaction, set up objectives, and then start with adjustments.
Executive Update
Redefining IT Management for Outsourcing: Operation
Posted October 19, 2008 | Leadership |
About The Author
Alfredo Funes Cervantes
Alfredo Funes Cervantes is the former CIO of Grupo Modelo, a worldwide Mexican company most known for making Corona beer, where he held the position for more than 15 years. As CIO, he was responsible for the construction of transactional and strategic applications for the whole company, the ITC infrastructure needed to operate the more than 150 companies of the holding group -- across different industries, including beer… Read More
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