Mark McDonald has more than 18 years of experience working with leading companies to address IT development, business architecture, and business process needs. Coauthor of the eProcess Edge and author of numerous articles, he has concentrated on realizing the business value of information technology. Mr. McDonald can be reached at markpmcdonald@yahoo.com.

Kent J. McDonald, Business Systems Coach with Knowledge Bridge Partners and partner in Accelinnova, has more than a decade of experience guiding successful projects and designing business solutions in a variety of industries, including financial services, health insurance, performance marketing, human services, nonprofit, and automotive. His background includes delivering data-intensive and Web-enabled application development projects that… Read More