Technology Disruption in Service Industries

Posted October 20, 2011 | Leadership |

HOW DISRUPTION HAPPENS

Traditionally, of all industry sectors, the high-tech community has paid the most attention to the theory of disruptive innovation and how it might affect their product strategies. Disruptive innovation was originally described by Clayton Christensen in The Innovator's Dilemma¹ as a way to understand patterns of failing companies.

About The Author

Kevin Brennan

Kevin Brennan is an independent consultant in product management and business architecture and Professor at George Brown College, Canada. He has led organizations through strategic and business unit planning and execution, played a leadership role in enterprise change, developed and launched multiple products for a global audience, and managed a product portfolio through the entire product lifecycle. Mr. Brennan is best known for leading the… Read More

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Technology Disruption in Service Industries

HOW DISRUPTION HAPPENS

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