Advisor

How Would You Like to Pay for That? Blockchain in Payment Services

Posted January 16, 2020 | Industry | Technology |
Using Blockchain to Improve CX

In this Advisor, we consider the four types of blockchain and explore some financial services where blockchain can be used effectively to enhance customer experience and increase the efficiency of those services.

About The Author
Lavlin Agrawal
Lavlin Agrawal is PhD candidate in the Management Science and Systems Department at the University at Buffalo (SUNY Buffalo). His research interests include financial technologies, information security and assurance, healthcare, data analytics, and machine learning. Mr. Agrawal also has expertise in the management of IT projects. He holds several professional licenses and expert-level certifications, including Project Management Professional (… Read More
Pavankumar Mulgund
Pavankumar Mulgund is a Clinical Assistant Professor and PhD candidate in the Management Science and Systems Department at the University at Buffalo (SUNY Buffalo) with more than 12 years’ corporate and consulting experience. His research interests include digital health interventions and their impact on various stakeholders (e.g., patients, providers, payers, and public health organizations), and his expertise includes technology strategy, the… Read More
Raj Sharman
Raj Sharman is a Professor in the Management Science and Systems Department at the University at Buffalo (SUNY Buffalo). His expertise is in the areas of artificial intelligence, patient safety and health IT, information assurance and the use of biologically inspired computer security models, and disaster response management. Dr. Sharman has been published widely in national and international journals and is the recipient of several grants from… Read More
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