It is not unusual for business and IT organizations to be in conflict. Depending on the maturity of the IT organization, this can be anything from mild disagreement that IT doesn't understand the business and is not sure what is required to operate it, to open hostility between the organizations. It has come to the point where some customer organizations want to break from their IT organization and start their own IT group or outsource the whole lot.
Executive Update
Using Facilitation to Aid in the Alignment of Business and IT
Posted September 14, 2007 | Leadership |
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