It's an age-old story, which no one seems to question: any data is better than no data. This idea is absolutely wrong. The misconception may be borne of the accurate assessment that he who has data wins the argument against others who don't. But, we're not talking about using data, or measures, or information for the purpose of "winning" an argument. We're talking about using metrics for the purpose of winning in the battle for improvement. If we use measures properly, we do so to improve our business, organization, or our lives. In this respect, there are many times when having some data is not better than having none.
Executive Update
When No Metrics Is Better Than Some
Posted February 3, 2015 | Leadership | Technology |
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