Now that the new year is under way, I thought it would be a good idea to look ahead to what we can expect to see in 2002 in the way of data warehousing, business intelligence (BI), and customer relationship management (CRM) trends.
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About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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