According to Guest Editor Patrick DeBois, "Only by providing positive results to the business and management can IT reverse its bad reputation and become a reliable partner again. In order to do that, we need to break through blockers in our thought process, and devops invites us to challenge traditional organizational barriers. The days of top-down control are over -- devops is a grass-roots movement similar to other horizontal revolutions, such as Facebook. The role of management is changing: no longer just directive, it is taking a more supportive role, unleashing the power of the people on the floor to achieve awesome results."
August 2011
In this issue:- Devops: A Software Revolution in the Making?
- Why Enterprises Must Adopt Devops to Enable Continuous Delivery
- Devops at Advance Internet: How We Got in the Door
- The Business Case for Devops: A Five-Year Retrospective
- Next-Generation Process Integration: CMMI and ITIL Do Devops
- Devops: So You Say You Want a Revolution?
July 2011
In an effort to benchmark progress (or lack thereof) in the areas of open innovation (and crowdsourcing) beyond some early anecdotes and cases, we have brought back the team that first discussed this phenomenon back in a 2007 issue of CBR (Vol. 7, No. 12). While the topic of open innovation first burst onto the scene in the earlier part of the 2000s, it only began to gather momentum toward the end of the decade with the addition of the crowdsourcing concept. Given the staying power of the open innovation trend, we thought it would be useful to revisit this topic with a new survey for CBR.
July 2011
CIO Says: Free At Last!
"Finally, I can get out from under the tedium and challenges of IT operations and simply harness cloud computing to meet my organization's computing needs."
CIO Says: There's No Free Lunch
"Cloud computing is more complex than the marketplace acknowledges. Before I do anything with third-party cloud services, I'd better do my homework."
June 2011
The Crowd Is a Great Partner
Crowds -- whether employees, customers, or the anonymous global community -- represent a flexible and powerful resource for firms seeking to accomplish tasks, process information more efficiently, or accelerate product, service, and process innovation.
In this issue:- IT + Crowds: Wisdom or Madness?
- Managing Crowdsourcing Assignments
- Crowdsourcing Knowledge
- Essential Technologies and Organizational Practices for Effective Crowdsourcing
- Maximizing the Improv in Product, Service, or Process Improvement: When the Crowd Is Both Developer and User
- Count Me In: Citizen Crowdsourcing Is Creating a New Data Dialogue with the US Government
June 2011
We're in the midst of another tough economic year. That's clear across the board for anyone who doesn't have his or her head in the sand, or in the clouds. Pick your metaphor here, but in either case it's a reality that almost all IT professionals and business managers are battling a continued tough slog through rough fiscal terrain. This issue of Cutter Benchmark Review is thus an especially important one in its relevance to the very real challenges that we all face these days.
In this issue: