This month's installment of Cutter Benchmark Review is the fifth effort in our yearly series on IT trends and technologies for the coming year. As you know if you have been following CBR, at the beginning of every year we ask our practicing and academic contributors to take stock of current trends. Based on our benchmarking survey of investment priorities, we ask them to explain the results and extrapolate some guidelines for our readers on how to tackle the new year in the IT shop.
January 2010
January 2010
Dead Meat
Sooner or later, CIOs will become roadkill as a new kind of business technology convergence allows other business executives to do what CIOs did in the past.
Strategic Executive
The CIO role is maturing as leadership and corporate vision are emerging as critical skills CIOs need to have. CIOs are needed to help the firm compete by leveraging technology.
In this issue:- The Great Recession Fallout: Will CIOs Be Elevated or Exterminated?
- Who's IT Gonna Be? CIOs Past, Present, and (Poof!) Future
- The Future CIO and the Evolving Leadership Landscape
- The Right Way to Recruit CIOs
- Back to the Future: The Future Role of the CIO
- Yielding to Darwin: The Evolution of the CIO
- The Futureproof CIO
December 2009
No Pain, No Gain
IT governance requires a rigorous, structured approach to ensure IT’s delivery of value. There are no easy answers.
Keep It Simple
IT governance should be simple, involve business, and apply common sense. It shouldn’t require comprehensive frameworks and complex processes.
In this issue:- Leveraging IT Governance When the Chips Are Down
- The Characteristics of Effective IT Governance Processes
- The Value of Governance
- IT Governance for IT Effectiveness
- IT Governance: Can Less Be More?
- Exploring the Relationship Between Enterprise Governance of IT and Business Performance
- Organizational Profiling: A Path to Effective IT Governance
December 2009
This installment of CBR focuses on an often-neglected issue: reverse logistics. To help us better understand the potential of the reverse logistics process, and keeping with our standard process, we recruited both an academic and a practicing professional. Our academic on this issue is a returning contributor, Kathryn Brohman, Assistant Professor of Management Information Systems at the School of Business at Queen's University in Kingston, Ontario (Canada). Our practitioner on this issue is Eileen Brown, an Associate Partner in IBM Global Business Services. Eileen has a wealth of experience in supply chain and operations issues having spent more than two decades in this space.
November 2009
Outsourcing can be an important asset in the firm's arsenal, but it is no panacea, and it must be proactively managed. This very realization is what motivated our interest in an issue entirely dedicated to the client-vendor relationship in the IT outsourcing context.
In this issue:- Client-Vendor Relationships: Toward the Relationship Paradigm
- Client-Vendor Relationships: Are We Ready to Take the Relationship to the Next Level?
- Promoting Greater Satisfaction in Client-Vendor Relationships
- Client-Vendor Relationships: Time to Revise Old Practices
- Client-Vendor Relationships Survey Data