Business Transformation Requires Transformational Leaders

Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans—you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.

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There is no technology that will allow us to generate more time or produce a substitute for time, but technological advances do enable more efficient use of time, thus maximizing its utility.

In this Executive Report, we expand on a previous report on robotic process automation and cognitive automation by establishing action principles for service automation strategy, service automation launch, change management, and building mature service automation capabilities.

The accompanying Executive Report is the second of two in a Cutter series on smart service automation. It provides rich insights into 20 client organizations and how they achieved high performance in their adoption of robotic process automation (RPA) and cognitive automation (CA) tools.

One individual must align the value stream to enterprise strategy and orchestrate the activities within each value stream with a complete end-to-end perspective, engaging consumers and keeping their value clearly in view. In this way, everyone engaged in the value stream shares a common purpose and can quickly spot obstacles to flow, so that they can prioritize and continuously improve together as one.

Leading companies recognize that digital disruption presents multiple growth opportunities, including delighting their customers with convenience and personalization, leveraging the wealth of data trails from digital activity to get even closer to the customer, and using technology to operate faster and better.

Start with acknowledging how much your beliefs affect your leadership behavior and then continually work on what it takes to bring those beliefs into practice.

How can we improve how we govern our IT investments through a better understanding of the business relationships that it encompasses?

This Update examines survey data concerning the benefits and goals that organizations hope to gain with their blockchain initiatives.