John Parodi has more than 25 years of experience in software technical communication, including award-winning white papers, user documentation, and trade press articles on topics such as middleware, enterprise integration, security, software architecture, and development methodologies. During his career, he has worked in a number of capacities for several leading software vendors and professional services companies, including DEC, IONA, and Genesis Development Corporation. Mr. Parodi's favorite jobs have involved capturing and articulating the ideas of technical staff. He can be reached at johnparodi at metrocast.net.