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Why do technology projects continue to fail at such an astounding rate? Why has the technical debt metaphor outgrown its original intent and evolved as a company-wide concern? Find out in this latest edition of The Cutter Edge!
The goal of the customer experience equation is to develop a connection. Connection is achieved through two factors. The first is content and represents the product or service that you sell. The second factor is context, which represents everything surrounding both your content and your customer.
This issue of CBTJ addresses the tactical, operational, strategic, and human reasons that allow technology projects to fail and offers guidance and solutions to mitigate the possibility of failure.
Developing strategy requires all the skills possessed by competent, experienced enterprise architects, plus the ability to deal with uncertainty and ranges of responses. This Advisor explores how you can use scenarios — or stories — to describe various combinations of responses in order to work out the likely outcomes in each case.
Essential team conditions need to be set up well and are tenaciously difficult to fix later. Having the right talent is one such essential condition, but not all organizations are strategically ready for the problems of finding and selecting top talent, accurately understanding what roles that talent will fill, or building up their own leadership competencies internally.
Technology projects continue to fail at an astounding rate, and the number and cost of these failures are stunning. The contributors to this issue of CBTJ refuse to give up and refuse to accept the notion that failure is a feature.
Cutter Consortium Fellow Robert Charette starts off the issue by looking at failure through an incredibly intriguing lens: what if failure is "the desired outcome of an IT project development and that success is inadvertent"? He then proceeds to set the “conditions” necessary for the pursuit of failure. He then goes on to test — and largely confirm — his “cynical theory.”