This month's installment of Cutter Benchmark Review is the fourth in our yearly series on IT budgets and the budgeting process.
August 2009
In this issue:- IT Budgeting in 2009: Weathering the Storm by Taking a Long-Term View — Opening Statement
- IT Budgeting in a Recession: Making Lemonade
- The Connection Between IT Financial Management and the Business Value of IT
- IT Budgeting in 2009: IT May Be Faring Better than Others in the Storm
- IT Budgeting Survey Data
July 2009
Humans have always had a love-hate relationship with technology in general and IT in particular. We like the potential that it offers in terms of productivity, research, improved quality of life, more responsive service, and its general association with progress. But at the same time we fear the risks of depersonalization, deskilling, and job loss associated with IT, and we react negatively — just like modern-day Luddites.
In this issue:- Personal Productivity and IT: The Never-Ending Love-Hate Relationship
- Looking at Personal Productivity Tools and Systems
- From the Cone of Silence to the Two-Minute Rule: Productivity Solutions for Information Overload
- Personal Productivity and IT: Make a Plan and Stick with It
- Personal Productivity and IT Survey Data
June 2009
As IT professionals we are not generally famous for our polished savoir faire, some recurrent stereotypes in fact have us being just the opposite when it comes to social skills. Yet if it is true that "life is service," working on our customer orientation and service skills can be a great investment, not just individually but collectively as the IT professionals in our respective organizations. This issue of the CBR is full of tangible guidelines and actionable ideas to help you get started.
June 2009
Down on the Ground
Cloud computing is ridden with potential performance, security, regulatory, dependability, and data ownership issues. Though clouds might appear attractive at first glance, you’re better off staying away from them.
In this issue:- Cloud Computing: IT's Day in the Sun?
- Seeing Through the Fog: The Language, Claims, Myths, and Realities of Cloud Computing
- Clearing Up the Cloud: Adoption Strategies for Cloud Computing
- Making the Cloud Case: Building the Right IT Infrastructure Services
- Cloud as a Service Delivery Platform: The Must-Haves for Getting to Value
- Entering the Cloud: Phased Adoption to Computing Nirvana
- Security Dynamics of Cloud Computing
- Managing Compliance and Security for Cloud Computing
- Understanding SLAs for Cloud Services
May 2009
Outsourcing Reigns
Outsourcing will be vital for coping with the recession's challenges. Greater market competition and maturity, improved client buying capabilities, and the financial discipline demanded by the downturn will all contribute to strong outsourcing growth -- off, near, and onshore.
In this issue:- Outsourcing Strategies to Weather a Recession
- Hard Times Outsourcing: Strategy and the Role of BPO and Offshoring
- New Ways to Deliver Old Services for Less Money
- Trust: The New Value Proposition for Today's BPO Provider
- Help Me Help You: Practical Advice for Achieving Innovation in Outsourcing Relationships
- Getting Real Cost Savings as a Buyer in IT Outsourcing Contracts
- Renegotiation for Service Providers: Don't Let It Just Happen to You
- The Power of Proximity: How Colocated Lean-Agile Teams Deliver Better Project Outcomes with Fewer Resources